Direct email
Use hello@omnilux.tv for account questions, early access, investor outreach, and serious product inquiries.
Contact
Use the shortest path to the right conversation.
OmniLux is keeping public contact simple: direct email for serious requests, Discord for community discussion, and dedicated site surfaces for pricing and investor conversations.
Highlights
Community channel
Discord is the best place for launch updates, feedback, and ongoing conversation around the brand and product.
Partnerships and pilots
If you are exploring a pilot, a strategic partnership, or an investor conversation, OmniLux handles those through direct follow-up rather than generic forms.
Best path
Choose the contact path that matches the relationship.
OmniLux has separate paths for pricing, investor inquiry, and community participation because not every conversation should start from the same generic channel. Use the most specific path when you can; it makes follow-up easier and more accurate.
Use Pricing for early access and supporter paths
Use Investors for private brief requests
Use Discord for community discussion and launch updates
Support expectations
This is still an early-stage platform.
Support is intentionally high-signal rather than high-volume. Public materials are improving, but some topics still require direct contact while the product and docs mature.
Account and billing questions can go to hello@omnilux.tv
Policy questions are covered in the legal pages
Technical evaluation questions are best paired with docs or SDK context
Channels
Where to reach OmniLux
The clearest public channels today are email, Discord, the docs site, and the dedicated investor and pricing surfaces on the site.
Email: hello@omnilux.tv
Discord: discord.gg/omnilux
Docs: docs.omnilux.tv
Need a private conversation?
If your question is investment-related or tied to a more formal partnership or pilot, use the dedicated investor or pricing entry point so OmniLux can route the conversation correctly.